Shenzhen Kinmore Motor Co., Ltd.

KM-32A390/395

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FAQs

Do you have products in stock? Can I have some samples?

All of our motors are custom made and are not in stock, so we may not be able to supply them if they are only needed for personal use or replacement. If it is to be used for sample testing before an official order, and you can accept our MOQ and price conditions, we are willing to provide samples.

What kind of brush is used in the motor?

We usually use two types of brushes: metal brushes and carbon brushes. The choice of brush depends on several factors, including the speed, current carrying capacity, and life expectancy of the motor. For smaller motors, we usually choose metal brushes; For larger motors, we tend to choose carbon brushes. Compared to metal brushes, carbon brushes have a longer service life and can significantly reduce the wear on the commutator.

How much is the sample cost?

For low-cost samples less than 5 pieces, we can provide them free of charge, but the freight should be borne by the customer (the customer can choose to provide the tracking number or arrange the Courier to pick up the package, both of which are acceptable to us); For samples in excess of this quantity, or customized products, we will charge the corresponding sample fee and shipping.

Could you tell me the lead time for samples and orders?

The delivery time of general DC motor samples is usually 10 to 15 days, and the delivery time of gear motor samples is 15 to 20 days.

If there are special customized requirements, such as lengthening the shaft, special reduction ratio, etc, the delivery time will be extended accordingly.

The standard order lead time is 35 days, but this time can be adjusted according to different models, production cycles and order quantities.

Can I just order the gearbox without dc motors?

In order to ensure the quality and consistency of the product, we generally do not provide separate accessories/gearbox;

For customized gear motor needs, we will develop solutions according to the actual situation.

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