Shenzhen Kinmore Motor Co., Ltd.

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FAQs

Could you tell me the lead time for samples and orders?

The delivery time of general DC motor samples is usually 10 to 15 days, and the delivery time of gear motor samples is 15 to 20 days.

If there are special customized requirements, such as lengthening the shaft, special reduction ratio, etc, the delivery time will be extended accordingly.

The standard order lead time is 35 days, but this time can be adjusted according to different models, production cycles and order quantities.

What is the minimum order quantity (MOQ) of the product?

The minimum order quantity (MOQ) of our conventional brushed DC motors and brushless DC motors is 5k-10k/Lot; and the minimum order quantity of conventional reduction motors is 1k/Lot.

What parameter information is needed for motor evaluation?

Customers need to clearly provide the performance and shape requirements of the product (different shapes determine the size of the space, which will be directly related to the performance that different specifications can achieve such as torque values are different). Performance requirements include operating voltage, rated load, rated speed and other parameters, and appearance requirements include the maximum installation size, shaft size, terminal direction and so on.

In addition, if the customer has other more detailed requirements such as current limits, working environment, service life and EMC standards can also be provided together, which will help us to carry out a more accurate and comprehensive assessment to ensure that the final product can meet the customer’s individual needs.

Can you provide a controller for brushless motors?

Yes, we provide the whole brushless motor solutions including the controller.

Do you have products in stock? Can I have some samples?

All of our motors are custom made and are not in stock, so we may not be able to supply them if they are only needed for personal use or replacement. If it is to be used for sample testing before an official order, and you can accept our MOQ and price conditions, we are willing to provide samples.

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